The staff is unmatched by any other shop that I have utilized before, among them Service King and Herb's. I could not be happier with my repairs, I really appreciate the level of hospitality, service and care that not just GEICO but Caliber took to ensure that I would be happy with my repairs. User ( 10:33) The Geico team is amazing! My car looks brand new! Thank you guys! User ( 02:11) I had my 2016 Highlander repaired at this location under a GEICO claim back in September, I was at first apprehensive due to the reviews that I had witnessed on google and yelp but the level of customer service that I received when I first walked into the shop to meet with the insurance adjuster made me take a chance.

I don't have GEICO but if I ever happen to need a shop again, I would not take my vehicle anywhere else. As soon as we walked in you could feel the atmosphere in the shop was positive from the beginning and I was not the only customer to notice. By the end of his conversation with the person they came back and apologized to the receptionist and the Enterprise person and completely won the person over. We happened to be in the shop when a person was not being very respectful or courteous with the receptionist or the Enterprise person and the manager came out immediately to handle it. They took the time to clean his car and kept him informed through the whole process. They were empathetic, patient and above all made the car look even better than it has in years. So GEICO referred him to this shop and our experience at Caliber was amazing. What Other Say: User ( 08:57) Very professional, friendly & exceptional service! Thank you User ( 10:10) My 20 yr old son brought his vehicle to this shop a couple of weeks ago and it's an older Honda so we weren't expecting much, we just wanted it repaired after a person who had GEICO hit his car.

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